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Warranty & complaints

Your security and satisfaction with our products are important to us. 

If you experience errors or defects in our products, please contact us as soon as possible. Complaints are processed according to our terms for sale and delivery, as well as the Glass Industry's guidelines. 

Right to complain is your legal right, while the warranty is an additional service that we offer. The warranty provides better terms than the rights you already have under the right to complain. 

Glasekspertens warranty

Delamination and discolouration, warranty

Download warranty description

Saflex® Structural, warranty

Download warranty description

Glasekspertens terms of sales and delivery

Download terms of sales and delivery

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We are ready to help you choose the right glass solution for your specific project.